1. Overview
This Privacy Policy explains how Sapiente Education (“Sapiente”, “we”, “us”) collects, uses, and protects personal information when you visit our website or use our services (the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
2. Information we collect
We may collect the following categories of information:
2.1 Information you provide
- Account information (e.g., name, email address, login identifiers)
- Enrollment and purchase information (e.g., selected course, billing details handled by our payment providers)
- Communications (e.g., messages sent through forms, email, or support channels)
- User-generated content (e.g., questions, assignments, uploaded materials), where applicable
2.2 Information collected automatically
- Device and usage data (e.g., pages viewed, time spent, approximate location derived from IP, browser type)
- Cookies and similar technologies used for functionality, security, and analytics
2.3 Information from third parties
We may receive information from providers that help us operate the Services, such as authentication, payments, hosting, analytics, or customer support tools.
3. How we use your information
We use personal information to:
- Provide, operate, and improve the Services
- Create and manage user accounts and authentication
- Process payments, invoices, and refunds (where applicable)
- Deliver course materials, track progress, and issue certificates (if applicable)
- Communicate with you about updates, policies, and support
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations
4. Sharing and disclosure
Sapiente Education does not sell your personal information.
We may share information with:
- Service providers (e.g., hosting, analytics, customer support, email delivery, payments)
- Payment processors (to complete transactions; Sapiente Education does not store full card details on its servers)
- Legal and compliance partners, if required to meet obligations or protect rights and safety
- Business transfers, in connection with a merger, acquisition, or reorganization (with appropriate safeguards)
5. Cookies and analytics
We use cookies and similar technologies to:
- Keep the site secure and functional
- Remember preferences
- Understand usage patterns and improve performance
You can typically control cookies through your browser settings. Some features may not work properly if you disable cookies.
6. Data retention
Sapiente Education retains personal information for as long as necessary to:
- Provide the Services
- Maintain business records (e.g., transactions, refunds)
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods vary depending on the type of information and purpose.
7. Security
Sapiente Education implements reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. International transfers
Your information may be processed in countries other than your own, depending on where our service providers operate. When data is transferred internationally, Sapiente Education uses appropriate safeguards as required by applicable law.
9. Children and student data
Sapiente Education offers educational services that may involve students under the age of 18.
- If a student is under 18, a parent or legal guardian may be required to provide consent and manage enrollment, depending on the program.
- Sapiente Education only collects student data that is reasonably necessary to provide the educational Services.
If you believe Sapiente Education collected information from a child improperly, please contact [email protected].
10. Your rights and choices
Depending on your location and applicable law, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Request portability of your information
- Withdraw consent where processing is based on consent
To submit a request, contact [email protected]. Sapiente Education may ask you to verify your identity.
11. Third-party links
Our Services may contain links to third-party websites. Sapiente Education is not responsible for the privacy practices of those third parties.
12. Changes to this policy
Sapiente Education may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Updated” date above. If changes are material, we may provide additional notice.
13. Contact
For privacy-related questions or requests, contact [email protected].